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Legal

Privacy Policy

Last updated: May 2026

1. Who We Are

This website is operated by LITHEA VILLA E.E. (“Lithea”, “we”, “us”, “our”), the owner and operator of Lithea Villa, located on the Aleomandra Peninsula, Mykonos, Greece.

We are the data controller for personal data collected through this website and in connection with your stay at the villa. For any privacy-related request, you may contact us at info@litheamykonos.com.

2. Information We Collect

We may collect the following categories of personal data:

  • Identification & contact details — full name, email, phone/WhatsApp number, country of residence.
  • Booking details — arrival/departure dates, number of guests, special requests, and stay preferences.
  • Payment data — handled exclusively by our booking provider and payment processors; we do not store full card details on our servers.
  • Technical data — IP address, browser type, device, pages visited, and referring URLs, collected through standard server logs and cookies.

3. Online Bookings & Third-Party Booking Engine

All online reservations are processed through the booking engine operated by BOOKONLINENOW I.K.E., accessible at litheamykonos.book-onlinenow.net.

When you click “Book Now” or “Check Availability” on this website, you are redirected to the BOOKONLINENOW I.K.E. platform. Any personal and payment data you submit during the reservation flow are collected and processed by BOOKONLINENOW I.K.E., acting as an independent data controller and/or processor under its own privacy policy and terms. We receive from them only the booking information necessary to deliver your stay (such as guest name, dates, contact details, and reservation status).

We encourage you to review the BOOKONLINENOW I.K.E. privacy policy on their platform before completing a reservation.

4. How We Use Your Data

We process personal data to:

  • manage reservations, arrivals, and your stay at the villa;
  • respond to enquiries and provide requested services (transfers, concierge, etc.);
  • comply with legal, tax, and accommodation registration obligations under Greek and EU law;
  • improve our website, services, and guest experience;
  • send service-related communications relating to your booking.

5. Legal Basis (GDPR)

We rely on the following legal bases under Regulation (EU) 2016/679 (GDPR):

  • Performance of a contract — to process your reservation and provide the villa services.
  • Legal obligation — to comply with tax, accounting, and guest registration requirements.
  • Legitimate interests — to secure our website, prevent fraud, and improve our services.
  • Consent — where required, for non-essential cookies or marketing communications.

6. Sharing of Data

We may share personal data with:

  • BOOKONLINENOW I.K.E. — our reservation platform provider;
  • payment processors and banks, strictly for processing transactions;
  • trusted service providers (e.g. accountants, IT/hosting, cleaning and concierge partners) bound by confidentiality;
  • public authorities, where disclosure is required by law (e.g. guest registration).

We do not sell personal data to third parties.

7. International Transfers

Personal data are primarily processed within the European Economic Area (EEA). Where a service provider transfers data outside the EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) in accordance with the GDPR.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including the period required to comply with our legal, accounting, and tax obligations under applicable law.

9. Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at info@litheamykonos.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

10. Cookies

This website uses essential cookies required for basic functionality. Additional analytics or third-party cookies may be set by the BOOKONLINENOW I.K.E. booking engine when you are redirected to their platform, subject to their cookie policy.

11. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. No transmission over the internet can be guaranteed 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated revision date.

13. Contact

LITHEA VILLA E.E.
Aleomandra Peninsula, Mykonos, Greece
Email: info@litheamykonos.com
Phone / WhatsApp: +30 693 6544648